15-Day Free Warranty On Fish: Hassle-Free, 100% Satisfaction
At BlueCoral, we are dedicated to ensuring that you have the best possible experience when shopping with us online. Our 15-Day Free Warranty is designed to provide peace of mind with every purchase.
Hassle-Free Returns
If you're not completely satisfied with your fish purchase, you have fifteen days from the date of delivery to initiate a return. Our hassle-free process makes it easy for you to return items with minimal effort. Simply contact our customer service team to get started. Please note that shipping costs are non-refundable, and all returns will be issued as store credit.
100% Satisfaction
We are committed to your satisfaction and stand behind the quality of our fish. If you experience any issues, our dedicated support team is here to assist you promptly.
Important Conditions
In the unfortunate event of fish or coral mortality, we require a water sample to be submitted for analysis. Please be aware that the 15-Day Warranty will be automatically void if the water quality is found to be polluted. This includes, but is not limited to, conditions such as:
- High Ammonia Levels
- Elevated Nitrate or Phosphate Levels
- Low Salinity
- Significantly Low Calcium, Magnesium, or KH Levels
- Picture of the dead fish
Maintaining optimal water conditions is crucial for the health of aquatic life. We recommend regular testing to ensure your aquarium environment is within safe parameters.
Thank you for choosing BlueCoral. We are here to support you every step of the way and ensure your experience with us is nothing short of excellent.